Kindness Connects People!
“It takes teamwork to make the dream work” — eWomenNetwork motto
The first three letters in the word Kindness are K I N, and what does Kin mean?
Kin = Kindred = Blood, Clan, Family, etc.
All the definitions mentioned above are just groups of people, people related in some matter, people who are connected, people who get together or are of the same kind. We could say people who are pursuing the same objective, goals, mission… Now let’s move these definitions into the business world:
Can there be a business without connection, without kindred spirits, or without people of the same kind, connected, moving forward towards the same mission? The answer is No! As humans, we are designed to be together, form communities, clans, tribes… and in business, we call it TEAMS!
And how does making connections in the business world is different? Although everyone in the Team is moving toward the same mission, we might have different ideals, beliefs, religions, or political views among others, therefore we need some guide or strategy that will help us get along. And that is where we need to use our “kindness” sensor to move us to the one or many things that makes us similar to our colleagues, such as the Goals and Missions of the company, the same project or passion about the products and services the company offers, etc.
No matter what! connection is vital in business and comes in many forms, the people who get ahead are those who understand others, usually the kind of leaders that use: Compassion, empathy, giving, can connect with people in a heart-centered way that they can anticipate another person’s motivations, thoughts, and actions.
Leaders have the task to make their team members connect with their company brand, mission, goals, so that those differentials in the personalities do not come to the table. Leaders must create engagement among their team that creates a positive atmosphere reflecting in their customer service.
As a Leader you must create the “Ooohh Aaahh” factor in your organization, making your team of employees fall in love with your company, so that customer satisfaction is only a reflection of the inside heart of your company out! Help your team be passionate about what they do by getting to know about them, even when you do not interact with them personally.
Create a calendar where you know each and every one of your employee’s birthday and anniversary dates. If at work that day stop by their desk and say Hey Lucy, Happy Birthday! or leave a note on their keyboard. Big corporations send a greeting card to their employees directly to their homes, why not to celebrate when in a smaller group?
When bad circumstances arrive in one of your team members’ lives, set time in your calendar for a 1:1, talk to them and offer support, also encourage other team members to be supportive towards their colleague.
By leading with Kindness your team will mirror your behavior and soon clients will be spreading the word about your business!!!
For more tips about connecting and leading with Kindness contact Jill Lublin at Jilllublin.com
Jill Lublin —(Pronounced Loob-Lynn)
Jill Lublin is an international speaker on the topics of Radical Influence, Publicity, Networking, Kindness and Referrals. She is the author of 4 Best Selling books including Get Noticed…Get Referrals (McGraw Hill) and co-author of Guerrilla Publicity and Networking Magic. Her latest book, Profit of Kindness went #1 in four categories. Jill is a master strategist on how to position your business for more profitability and more visibility in the marketplace. She is CEO of a strategic consulting firm and has over 25 years of experience working with over 100,000 people plus national and international media. Jill teaches a virtual Publicity Crash Course, and consults and speaks all over the world. She has spoken on many stages with luminaries such as Tony Robbins. She also helps authors to create book deals with major publishers and agents, as well as obtain foreign rights deals. Visit publicitycrashcourse.com
